Warranty Registration


WARRANTY REGISTRATION

Please register your skateboard purchase online (below) within 10 days of purchase..

Information collected is for verification purposes only and will not be shared or sold to any party outside of EddyBoards LLC service. 
EddyBoards LLC will not use your information to contact you in an unsolicited manner.

Registration number is required and can be found in your owners manual packet. If your number is lost or missing, you may send the following information along with an image of your receipt to service@eddyboards.com.

 

Warranty Policy

In the unlikely event of a defect, EddyBoards LLC warrants to the original user that our EddyBoards skateboard shall be free from all defects in material and workmanship for SIX MONTHS from the date of purchase.  EddyBoards LLC skateboard accessories are covered for a period of 30 days.  This warranty does not apply to any skateboard that has been subject to abuse, misuse, negligence, or accident (ie riding in wet conditions, dropping the board etc). Defects caused by tampering or unauthorized alterations or repairs are also not covered by this warranty.  Perishable items are not subject to warranty due to their deterioration through standard use, these items are - bearings, belts, tires, bushings, grip material, and wheels. EddyBoards LLC skateboards are not designed to be jumped down stairs or off curbs. Doing maneuvers like this can result in broken motor plates, axles and other parts and therefore these items are not covered by warranty. 

Boards sold by EddyBoards LLC in the 48 contiguous states that malfunction within 7 days of receipt and which cannot be diagnosed and repaired over the phone, will be shipped back to EddyBoards LLC at our expense for repair at no charge. If the malfunction is due to quality and workmanship, the board will be repaired and return shipped to the customer at no charge. Boards that malfunction between 8 days and 6 months of receipt must be returned at the owners expense.  If the problem is determined to be a warrantied malfunction vs. misuse, the customer will receive a discount code for EddyBoards LLC future purchases to compensate for return shipping charges, we will also repair the board at no charge, and we will return ship the board at no charge. If the problem is determined to be related to misuse versus a malfunction, a repair quote will be provided. 

Please note: Manufacturer's warranty only applies to new complete skateboards purchased from EddyBoards LLC and their authorized retailers. Any EddyBoards LLC skateboards purchased elsewhere, as in used condition, or second hand are not covered under our warranty.

**Please include your address and Warranty Registration Number to the Box Below.